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Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: January 2025 GDPR Compliant

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  • Overview
  • Information We Collect
  • How We Use Your Data
  • Data Protection
  • Your Rights
  • Cookies & Tracking
  • Data Sharing
  • Data Retention
  • Contact Us

Overview

Privacy-First Approach

At Elimurise, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your personal information when you use our educational ERP platform.

This Privacy Policy applies to all users of Elimurise services, including educational institutions, administrators, teachers, students, and parents. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

  • Account Information: Name, email address, phone number, job title, institution affiliation
  • Student Data: Academic records, assessment results, attendance, CBC competency tracking
  • Financial Information: Fee payment records, billing information (processed securely through encrypted channels)
  • Communication Data: Messages sent through our platform, support tickets, feedback

Usage Information

  • System Usage: Login times, features accessed, time spent on platform
  • Technical Data: IP address, device information, browser type, operating system
  • Performance Data: System performance metrics to improve our services

How We Use Your Data

Educational Services

Provide CBC-compliant assessment tools, student progress tracking, and academic management features.

Analytics & Reporting

Generate insights on student performance, institutional analytics, and CBC compliance reporting.

Support & Communication

Provide customer support, send important updates, and facilitate communication between stakeholders.

Service Improvement

Analyze usage patterns to enhance features, fix bugs, and develop new educational tools.

Data Protection Measures

256-bit Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Secure Infrastructure

Data hosted on secure, compliant servers with regular security audits and monitoring.

Access Controls

Role-based access controls ensure only authorized personnel can access specific data.

Regular Backups

Automated daily backups with point-in-time recovery capabilities.

Your Privacy Rights

Right to Access

Request copies of your personal data and understand how it's being used.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Data Portability

Request your data in a structured, machine-readable format.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Essential Cookies

Required for basic functionality, login sessions, and security features.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Preference Cookies

Remember your settings and preferences for a personalized experience.

Data Sharing

We Never Sell Your Data

Your personal information is never sold to third parties for marketing or commercial purposes.

Limited sharing occurs only when:

  • Required by Kenyan law or legal process
  • Necessary for service providers (with strict data protection agreements)
  • To protect the rights, property, or safety of users
  • With explicit consent for specific purposes

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

Student Academic Records

Retained for 7 years after graduation or as required by Kenyan education regulations.

Financial Records

Retained for 7 years as required by Kenyan tax and accounting regulations.

User Account Data

Retained while account is active, deleted within 30 days of account closure.

Contact Our Privacy Team

Email

privacy@elimurise.co.ke

Phone

+254 700 123 456

Address

Data Protection Officer
Elimurise Limited
Nairobi, Kenya

Our Commitment: We will respond to all privacy inquiries within 30 days and work diligently to address any concerns about how your data is handled.

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